Calmony
FAQs
- What are the best practices for managing my Calmony client account on a daily basis?
- What are the best practices for communicating with payees in Calmony?
- How does Calmony integrate with agentOS?
- How do I perform an AML check on a payee who may be subject to sanctions in Calmony?
- Why am I having authentication problems when logging into Calmony or making payments?
- How do I monitor my clients for sanctions using Calmony?
- Why is a standing order or payment failing due to an account name mismatch in Calmony?
- What does the Overview section show in my Calmony account?
- What AML, ID, and compliance checks can I run on payees through Calmony?
- How do I save or update a person's bank details from the reconcile screen in agentOS?
- How do I return funds to a sender from my client account in agentOS?
- How does auto linking and posting work in agentOS with a Calmony account?
- Why doesn’t my Calmony client bank account earn interest?
- What documents are accepted as proof of address for Calmony verification?
- Can partnership companies open a Calmony client bank account?
- How to Recall / Clawback a Calmony Payment sent to the wrong account?
- Why do I have to verify payees now?
- Need Help With ID Verification?
- How HMRC and OFSI Fine Letting Agents: The Three Levels You Need to Know
- Why does Griffin Bank charge verification fees when other banks don’t?
- Bank Safeguarding Letters and Client Money Protection (CMP)
- How do I complete my Calmony verification as a payee?
- When and why does company landlord verification cost £220?
- Can I have dual authorisation for payments with Calmony?
- How do I verify an overseas landlord?
- Why are payments into a Calmony account bouncing back?
- Why does Calmony have to have two-factor authentication to log in and to authorise payments?
- Why has a payment not received into my account?
- Why are OFSI checks, verifcations and ongoing monitoring required?
- Can an agent apply for an account for their client?
- How do I close my Calmony account?
Login & Passwords
Onboarding
- Can I get Calmony if our company is based in the Crown Dependencies?
- How do I access my Calmony Client Account for the first time?
- How do I add other payees (contractors, tenants, etc.) in Calmony?
- How do I use the Calmony dashboard to manage my Griffin client account?
- Your opening a Calmony Bank Account Journey
- How to move a client from Calmony over to agentOS?
- How do I verify landlords in Calmony?