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How to Add/Edit a Payee’s Details

  1. Go to Payees and select the relevant payee profile
  2. Click Edit in the top right corner
  3. Add or amend any details
  4. Click Save

Note: Editing Landlord Details During Verification

You can’t edit a landlord’s details once their verification reaches Submitted for Processing. At this stage, their information has already been sent to Griffin, and that’s what Griffin will use for its review.

To update their details:

  1. Stop the verification
  2. Make your changes
  3. Select Begin Calmony Verify again

The verification will return to Submitted for Processing, and the landlord will be sent an ID&V link to complete.


Learn more: Calmony Verify: What Each Landlord Verification Stage Means