If a landlord verification you've started has been showing 'Awaiting Submission' for a long time, there is usually a problem with the information entered on the landlord's application.
Common causes
- Letters or symbols in a number-only field.
- Optional fields that don't apply. For example, details entered in a section that isn't relevant to the landlord.
How to get it fixed
Email support@calmony.co and include:
- The landlord's name
We'll find the field causing the problem, correct it and get the verification moving again.
Related articles