Calmony Verify: What Each Landlord Verification Stage Means
When you add a landlord to Calmony, they'll go through the verification process with our banking partner, Griffin. Here's what each stage means and what action, if any, you need to take.
| Status | Description |
|---|---|
| Not Started | Verification hasn't been initiated. Click Begin Calmony Verify to get started. |
| Started - Missing Details | The process is underway but some information is still missing. Add the details manually or send the landlord a Missing Details Form. The landlord won't progress until all details are provided. |
| Submitted for Processing | All details have been completed and the landlord has been sent their ID checks - waiting for them to complete it. |
| Referred | ID checks completed, but some details couldn't be auto-verified by Griffin. We'll be in touch within 48 hours to advise what's needed. |
| Declined | Verification was unsuccessful. We'll contact you to explain which details caused the decline and advise on next steps. |
| Errored | Applied automatically if the landlord doesn't complete their ID checks within 30 days of being sent them. |
Related: How to Add and Verify a Landlord