Calmony
Getting Started
- How do I access my Calmony Client Account for the first time?
- Before You Receive Funds: Your Calmony Account Requires at Least One Verified Landlord
- Why does my account need a verified landlord/individual before it can receive funds?
- How to Set Up Your Payment 2FA Code
- How to Add/Edit a Payee's Details
Landlord Verification (Incl. Overseas & Company Landlords)
- How to Add and Verify a Landlord
- Calmony Verify: What Each Landlord Verification Stage Means
- What Documents Are Accepted as Proof of Address for Calmony Verification?
- How Do I Complete My Calmony Verification as a Landlord?
- What types of ID can be accepted for landlords during the ID&V process?
- Landlord Struggling with ID Verification? Here's How to Help
- How Do I Verify an Overseas Landlord?
- Adding a Tax Identification Number for a landlord (if non-UK tax resident)
- Company landlord verification: the £220 fee and your alternative
- Landlord Onboarding: Property and Income Information Requirements
- Why does Griffin Bank charge landlord verification fees when other banks don't?
Adding Other Payee Types
Making & Managing Payments
Payment Troubleshooting
Login & Access
Account Management / General FAQs
- Is My Clients' Money Protected? Understanding FSCS Cover on Your Calmony Client Account
- What does the Overview screen show, and how do I navigate the rest of my Calmony account?
- Managing Your Calmony (Griffin) Client Account
- Why doesn’t my Calmony client bank account earn interest?
- What happens if my Calmony account is inactive for 90 days?
- How do I close my Calmony account?
- What are the best practices for managing my Calmony client account?
- How to Add an Additional Calmony (Griffin) Client Account
- How to Link a Payee to Another Calmony Account
CMP & Professional Bodies
Compliance, AML & Sanctions
- What AML, ID, and compliance checks can I run on payees through Calmony?
- How does sanctions monitoring work in Calmony?
- A payee flagged as a possible sanctions match - what should I do?
- Why are OFSI checks and ongoing monitoring required?
- How HMRC and OFSI Fine Letting Agents: The Three Levels You Need to Know
- What is the Modulr Consumer Duty Explained Factsheet?