How do I get my block's service charge funds released from Northleach Property Management?
If Northleach managed your block, your service charge money is held safely with Calmony. This guide explains how to verify your company, release your funds, request payments, what it costs and the assurances behind it.
Northleach — Releasing Your Funds: Process Overview
Why this is needed Your service charge money is held in a client bank account currently open under Northleach Property management Ltd. As an FCA regulated firm, Calmony must release it only to the rightful block management or freehold company. To do that safely, we verify who you are first.
What we need from you
- Proof of ID for the person we are dealing with
- A sample lease for the block
- Certificate of incorporation for your company
If you want us to make payments
- A board confirmation letter authorising the payment, which also acknowledges our charge
- Payment is subject to sufficient funds in the account
Our charges
- First payment: ~£75 — includes all verification, fund tracing, payee setup and the first payment
- Each further payment: ~£7.50 — processing only, block already verified
- New payee added: ~£7.50 each — covers setup and verifcation
Why we charge This service was paid for by Northleach, who no longer pay for it. The cost of verifying, tracing and processing payments now needs to be covered by the block. Charges are processed at the same time as the payment.
Ongoing account services (optional)
- Through our AgentPay company, we can provide account outsourcing: managing the block account, processing payments and handling requests for payment, plus reconciliation and chasing payments
- Important: AgentPay is not a block management company. We handle payments and reconciliation only. We cannot carry out the wider regulatory and management duties you would expect from a block manager
Your assurance
- We are FCA regulated, holding your funds to a regulated standard
- We are part of Constellation Software Incorporated, backed by a crime insurance policy of over $5 million
- Your money is ringfenced, protected and only ever released against verified, rightful claims, giving you certainty that funds are safe and handled properly
Get in touch
- For enquiries for AgentPay, email enquiries@agentos.com and our team will pick it up