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How to Add Other Payee Types (Including Contractors, Deposit Schemes & Business Accounts)

Add contractors, deposit schemes, and other non-landlord payees to your Calmony account quickly and without the need for verification.

Whilst landlords require verification through the Calmony Verify process, other payee types can be added to your account at any time without the same verification requirement.

⚠️ Important: Account Activation Requirement

Your Calmony account cannot receive funds until at least one landlord has been verified - this is a regulatory requirement for client accounts. You can add other payees at any time, but incoming payments won't be processed until at least one landlord has been verified.

If you haven't yet verified a landlord, see: Before You Receive Funds: Your Calmony Account Requires at Least One Verified Landlord

 

 

Common Payee Types

You can add various types of payees to your Calmony account, including:

  • Contractors - Maintenance professionals, tradespeople, service providers
  • Deposit Schemes - TDS, DPS, MyDeposits, etc.
  • Trading Accounts - Other/your business accounts
  • Utility Companies - For property-related bills
  • Tenants - For refunds, deposit returns, or other tenant payments
  • Other Payees - Any other legitimate payment recipients

 

Video Walkthrough

Watch our quick video guide showing how to add different types of payees:

 

 

How to Add a New Payee

  1. Navigate to the Payees section in your Calmony dashboard
  2. Click Add in the top right corner
  3. Select the appropriate Payee Type from the dropdown menu (e.g., Contractor, Tenant, Other) - if the relevant type isn't listed, select Other
  4. Enter the required details:
    • Name (surname is the required field)
    • Bank details (account name, number and sort code)

      5. Click Save and Close to create the payee record

      6. You can edit the payee record at any time to add or update details

 

 

Key Differences from Landlord Payees

No verification required - Unlike landlords, these payees don't need to go through the Calmony Verify process - no ID checks, no forms, and no waiting period before you can make payments to them.

Faster setup - Simply add their details, and you can make payments as soon as your account is active (requires at least one verified landlord).

 

 

Making a Payment 

Once you've added a payee with complete bank details and your account is active (at least one verified landlord), you can make payments immediately.

To make a payment:

  1. Navigate to the Payees section
  2. Click 'Actions' beside the relevant payee profile
  3. Select 'Make Fast Payment'
  4. Enter:
    • Reference (max 18 alphanumeric characters)
    • Amount
    • Your payment 2FA code
  5. Click 'Make Fast Payment'

 

Video Walkthrough

Watch our quick video guide showing how to make a payment:

 

Payments are processed 24/7 and usually complete within 5 minutes.

 

 

Important Notes