How do I close my Calmony account?
Confirming the closure of the account and the internal process that Calmony will follow.
To request the closure of a Calmony account:
- Only the original account holder who opened the account can request its closure.
- Email support@calmony.co with your name, account name, account number, sort code, and the date you wish to close the account. Please also confirm whether you used our Bank Safeguarding Letter to sign up for CMP membership, and if so, your chosen scheme and the date you applied - this will determine whether we need to rescind the letter in line with our terms and conditions.
- Ensure there are no funds held in the account before the closure date - we're unable to close an account holding funds.
Closure considerations
Once the account is closed, it will be unable to receive any funds. Any funds paid to that account will be returned to sender.
Terms and conditions
You may request to close an account at any time, but the minimum term of 12 months will still apply.
Internal for Calmony: Closing Calmony Accounts
For Modulr accounts (sort code 040072):
- Go to the account, select Actions, then Close and Archive Account.
- Email support@modulrfinance.com to request account closure.
For Griffin accounts (sort code 043614):
- Go to the account, select Actions, then Close and Archive Account.
- Email glyn@agentos.com to request account closure, providing the account name, account number, sort code, and the Griffin client ID.