How to Set Up Your Calmony Login & 2FA
Received your login details or had your credentials reset? Follow the steps below to set up your account. You’ll need a smartphone with an authenticator app, such as Google Authenticator or Microsoft Authenticator.
📸 Prefer screenshots? See our step-by-step guide.
Step 1 - Set your password and login 2FA code
Complete these steps in this exact order:
- Go to https://banking.calmonyapp.com/ or https://calmony.agentos.com/ (whichever is in your welcome email)
- Enter your username and temporary password, then click Sign in
- Enter your temporary password in the ‘Existing password’ field
- Enter your new password - don’t click Save yet. It must include:
- At least 8 characters
- 1 uppercase letter
- 1 number
- 1 special character (such as - or !)
- Scan the QR code with your authenticator app
- Enter the 2FA code from the app
- Click Save
- On the next page, re-enter your new password to confirm it
Step 2 - Set up your payment 2FA code
Once logged in:
- Go to Staff App & Payments Access on the left-hand side
- Select Actions beside your name (if it appears more than once, select the top entry)
- Select Setup 2FA Authenticator
- Enter your Calmony password
- Scan the QR code with your authenticator app
You’ll now have two 2FA codes in your app - one for logging in and one for authorising payments (typically the bottom code).
Having Trouble Logging In?
See our General Login Troubleshooting guide for steps to resolve access issues.
Still Stuck?
Please contact our support team at support@calmony.co, and we will be happy to assist.