How Do I Complete My Calmony Verification as a Landlord?
Complete your details form accurately and upload valid ID when requested, so your letting agent can pay you through their Calmony account.
Your letting agent uses Calmony as their client account, provided by Griffin Bank Ltd. Under UK banking and Financial Sanctions regulations, all payees on a client account must be verified before they can be paid.
The Verification Process
You'll receive two emails to complete this process:
Step 1 - Fill In Your Missing Details Form
Your first email contains a link to a details form. All fields must be completed - the form won't progress until every detail is filled in. You'll need to provide:
- Personal details exactly as they appear on your ID
- Your residential address (where you live - not a business address or a property you rent out)
- Employment status and occupation
- If you own property: average monthly rental income and the number of properties this agent manages for you (not your total portfolio)
- Proof of address dated within the last 3 months (utility bill, council tax letter, or bank statement)
- Tax reference number, if available
Step 2 - Complete ID verification
Once you've submitted all details, you'll receive a second email with a Griffin Verify check link 20-30 minutes later. Complete this using a valid, unexpired ID - either a driving licence or passport.
Important:
- The person named on the form must be the one who completes the Verify check - not the agent or anyone else
- Links expire after 7 days
- Most verifications complete within a few working days
If you have any questions, please contact your letting agent directly.