How to Add an Additional Calmony (Griffin) Client Account
Additional accounts can be opened within one business day and are charged at £9.50/month.
- Simply email support@calmony.co from your registered email address with your requested name for the new client account, and we'll have it set up within one business day.
- Once the account has been opened, we'll let you know. You'll then need to complete two steps:
Step 1: Link a verified landlord profile to the new account
💡 Important: linking a verified landlord is what activates the new account.
- On your main Calmony account (the one you've been using) → Head to Payees and locate the landlord profile you wish to link
- Click Actions (top right-hand corner) → Linked Accounts - Link Additional → select the new Calmony account
Step 2: Generate a new payment 2FA code
- Go to Staff App & Payments Access → Actions → Setup 2FA Authenticator
- Scan the QR code with your authenticator app
- This will generate a new payment 2FA code - your previous payment 2FA code will no longer work. Please note: your login 2FA code is not affected.
Please note: while you can name your Calmony account anything you like, the underlying bank account is held in your company's name. When sharing payment details with payers, the account name will still show as your company name, not the Calmony account name.
Internal Use Only: Steps for staff to add an additional Calmony Client Account (Griffin)