About Rent Chase Email Tags
The tags available for rent chase and letter email templates are specific to this section of agentOS and differ from the tags used in other document templates. They are designed for use in rent chase communications and the landlord invoice override email. Using the correct tags ensures that the right data is pulled through automatically when emails and letters are generated.
Where to Find Rent Chase Templates
Rent chase templates can be found by navigating to the person icon in the top right-hand corner > Object Types > Rent Chase Method Types.
The Rent Chase Method Types list displays all available chase methods, including the following entries:
| Name | Chase Type | Chase Recipient | Print Data |
|---|---|---|---|
| Tenant | Phone Call In | Tenant | tenant(phonecallin) |
| Tenant Reminder | Bulk - SMS | Tenant | tenantreminder(sms) |
| Landlord Chase Update | Bulk - SMS | Landlord | landlordchaseupdate(landlordsms) |
| WhatsApp Contact | Bulk - Email | Tenant | {062b-c51e-ca3b-46ea} |
| Tenant Reminder | Bulk - Email | Tenant | tenantreminder(email) |
| Legal Action Warning | Bulk - Email | Tenant | {062b-c51e-8c1b-e0e1} |
| Landlord Chase Update | Bulk - Email | Landlord | landlordchaseupdate(landlordemail) |
| Final Reminder | Bulk - Email | Tenant | {062b-12ea-3b9a-e498} |
| Tenant Reminder | Bulk - Letter by Post | Tenant | tenantreminder(letterbypost) |
| Tenant Reminder | Bulk - Letter by Post | Tenant | tenantlegalactionwarning(letterbypost) |
Downloading the Tag Lists
The full list of available tags for rent chase and letter email templates is provided as a downloadable file. Please download the tag list attachment from this article to access all appropriate tags for use in your templates.
For any questions, contact support@agentos.com.