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How to Add/Edit a Payee's Details

Add or update a payee's details at any time

You can manually add or amend details for any payee at any point.

  1. Go to Payees and select the relevant payee profile
  2. Click Edit in the top right-hand corner
  3. Amend or add any details
  4. Click Save

Note: Editing Landlord Details During Verification

Once a landlord's verification is underway and has reached the Submitted for Processing state - meaning any missing details have been completed and the landlord has been sent their ID&V link - you cannot edit their details directly, as their details have already been sent to Griffin. To make changes, stop the verification, amend the details, and select Begin Calmony Verify again → the verification will return to Submitted for Processing.