MyProp app empowers landlords with complete portfolio visibility and powerful reporting capabilities, enabling them to monitor their property investments independently at any time.
Accessing MyProp as a Landlord
Landlords access MyProp through:
- Your agency's branded portal: myprop.app/[yourshortname], or
- The universal portal: myprop.app (then select your agency)
After signing in, landlords see their personalised dashboard with portfolio overview and key financial indicators.
Portfolio Dashboard
The portfolio dashboard provides an elegant grid view showcasing all tenancies with key financial indicators at a glance:
- Property addresses and images
- Current tenancy status
- Rent amounts and payment status
- Recent financial activity
- Quick access to detailed property information
Landlords can quickly identify which properties require attention and drill down into specific property details.
Advanced Portfolio Insights
MyProp delivers real-time performance metrics with comprehensive financial analytics:
Account Balance Current financial position showing money owed to or held for the landlord
Float Balance Available funds in the client account
Last Payment Most recent payment made to the landlord with date and amount
Expected Monthly Rent Total expected rental income across the portfolio
Vacant Properties Number of properties currently empty
Active Tenancies Number of properties currently let
This overview enables landlords to understand portfolio performance at a glance without requesting reports from your team.
Intelligent Reporting
MyProp provides customisable statement views that make financial data crystal clear:
Account Statements Complete transaction history showing:
- Rent received
- Payments made
- Fees and charges
- Running balance
Statements are filterable by date range, allowing landlords to review specific periods or download year-end summaries for tax purposes.
Premium Reports
Landlords have instant access to comprehensive financial reporting:
Profit & Loss Reports Detailed profit and loss analysis showing income vs expenses per property or across the entire portfolio
Quickbooks Reports Accounting-ready reports for seamless integration with landlords' financial management
SAS Reports Self-Assessment Statement reports for tax preparation
These reports eliminate the need for landlords to request financial information from your team, reducing administrative burden whilst providing transparency.
Payment Functionality
If payment functionality is enabled for your agency, landlords can make payments to your agency through MyProp:
Payment Requests When you request a specific payment, it appears in the landlord's MyProp portal showing:
- What the payment is for
- The exact amount requested
- A PAY NOW button to complete the payment
General Payments A "Make a payment?" option allows landlords to make payments for any outstanding balance, even without a specific request from you.
For detailed information about how the payment system works, see our Payment App guides.
Complete Maintenance Oversight
Landlords gain visual job tracking with photos and detailed timelines:
Open Maintenance Requests See all currently active maintenance jobs with:
- Problem description
- Assigned contractor
- Current status
- Expected completion date
Maintenance History Complete archive of all maintenance work including:
- Problem descriptions
- Resolution details
- Contractor information
- Costs and invoices
- Photos and completion certificates
Visual Tracking Photos uploaded by tenants or contractors help landlords understand maintenance issues without requiring explanations from your team.
This transparency builds trust and reduces the "what's happening with that repair?" queries.
Smart Rent Collection
MyProp provides 12-month arrears analysis with proactive chase action reporting:
Rent Arrears Summary Current arrears position across the portfolio
Arrears Analysis 12-month view showing arrears trends and patterns
Chase Action Reporting See what actions your team has taken to pursue late rent payments, providing reassurance that arrears are being actively managed
Landlords can identify problem tenancies early and understand what steps are being taken to recover arrears.
Detailed Property Analysis
Individual tenancy pages feature certificates, documents, and comprehensive maintenance history:
Property Information
- Full address and property details
- Current tenancy status
- Rent amount and payment schedule
- Tenancy start and end dates
Compliance Certificates Easy access to all property compliance documentation:
- Gas safety certificates
- Electrical inspection certificates
- EPC ratings
- Any other compliance documentation
Tenancy Documents Access to tenancy agreements and related documentation
Maintenance History Complete maintenance record for the property showing all work undertaken during the tenancy and previous tenancies
This centralised information means landlords can respond to queries or make decisions without requesting information from your team.
Benefits for Your Agency
Providing landlords with MyProp access delivers significant benefits:
Reduced Administrative Workload
- Landlords access statements and reports independently
- Financial queries reduce dramatically
- Maintenance updates available 24/7
- Payment requests handled through the portal
Enhanced Landlord Satisfaction
- 24/7 access to information
- Complete transparency builds trust
- Modern, professional service
- Proactive communication through portal updates
Improved Efficiency
- Fewer phone calls requesting statements
- Reduced email volume for basic queries
- Automated payment request tracking
- Self-service reduces response times
Need Help?
For assistance with landlord portal access or questions about available features, contact support@agentos.com.