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How do I view sent emails in agentOS?

Your sent emails can be accessed via the inbox by clicking Sent in the left-hand ladder menu. To view a colleague's sent emails, search for their name in the search bar, open their staff profile, and select Notes from the left-hand menu.

agentOS allows you to view emails you have sent, as well as emails sent by colleagues, without leaving the system.

Viewing your own sent emails

  1. Click the Inbox tab along the top of the screen.
  2. In the left-hand ladder menu, select Sent.
  3. Click on the email category you would like to view — for example, My Emails, SMS, or Branch Emails.

Viewing a colleague's sent emails

To view emails sent by another staff member:

  1. Use the search bar to search for the staff member by name.
  2. From the search results, select Show the Staff and then click on the staff member's name or row to open their profile.
  3. Within their profile, select Notes from the left-hand ladder menu.
  4. Use the filters on the left-hand side to narrow results by time frame or note type, helping you locate the specific email you are looking for.

For searching by keyword or filtering emails from specific people across the inbox, use the inbox filters — see the related article on searching the email inbox using filters.

If you need any assistance, contact support@agentos.com.