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How do I set NRL status for a landlord in agentOS?

To mark a landlord as NRL, open their profile in agentOS, navigate to NRL Status in the left-hand menu, and use the Set NRL Status button to confirm the status and start date.

If a landlord resides outside the UK, you will need to record their Non-Resident Landlord (NRL) status in agentOS so that tax deductions are handled correctly. This should be done before processing any payments for that landlord.

To set NRL status on a landlord's profile:

  1. Search for the landlord in agentOS using the quick search bar and open their record.
  2. In the left-hand menu of the landlord profile, select NRL Status.
  3. Click the Set NRL Status button in the top right of the screen.
  4. A pop-up window will appear. Complete the following fields:
    • Apply From — enter the date from which NRL status applies.
    • NRL Applies — toggle this to Yes.
    • NRL Approval Number — only complete this field if the landlord has been granted an exemption from tax deductions by HMRC. Leave blank if not applicable.
  5. Click Set NRL Status to save.

Once saved, agentOS will automatically calculate and deduct the appropriate NRL tax from that landlord's payments going forward.

Note: Only enter an NRL Approval Number if HMRC has issued an exemption for that landlord. Adding an approval number indicates to agentOS that tax should not be deducted automatically.

If you need assistance setting up NRL status, please contact support@agentos.com.