Removing an end date from a tenancy returns it to a periodic (rolling) status in agentOS. This can only be done on tenancies that are still active — that is, at the signed stage. It cannot be actioned on a tenancy that has already ended.
Step 1: Open the property and navigate to Tenancies
Use the quick search bar to find the property, then click Tenancies in the left-hand navigation ladder to view the tenancies list.
Step 2: Clear the end date
Click the Actions button on the right-hand side of the relevant tenancy row and select Clear End Date.
Step 3: If a pop-up prevents the action
If a pop-up appears stating that the end date cannot be cleared, this is because there is an active end notice on the tenancy. You will need to rescind that notice first before the end date can be removed.
To do this, refer to the How do I rescind a notice on a tenancy in agentOS? guide, then return and repeat Step 2.
If you need further assistance, contact the agentOS support team at support@agentos.com.