Important: In normal operation, agentOS automatically tracks when rent becomes due based on your tenancy agreements. You should only manually mark rent as due during initial setup or when correcting historical data before the system started tracking automatically.
When you need to manually record rental arrears (typically during onboarding):
- Click the arrow next to the tenant's name to display available actions
- Select "Make Rent Due" from the menu
- Enter the rent amount that should be due
- The description is added by default. If you need to specify the period (e.g., for 03/12/2024 - 02/01/2025), enter this manually
- Click "Make Rent Due" to confirm
Once completed, the tenant will show in arrears in the Tenant Balances report, with the owed amount appearing in the Owed Rent column and as a negative figure in the Balance column.
When to use this: Only use "Make Rent Due" if you're setting up historical arrears during onboarding or correcting an error. Once your system is live, agentOS will automatically track rent due dates based on your tenancy agreements.