How do I fix incorrect property locations on Rightmove and other portals?

Properties are not displaying in the correct location on portals like Rightmove.

 

Solutions

 

Solution 1: Verify Address Information

 

Steps:

• Navigate to the property listing in your system

• Check that "Address Line 1" contains the correct street address

• Verify the postcode is accurate and properly formatted

• Save any corrections made

 

Solution 2: Manually Set GPS Coordinates

 

Prerequisites: You need the property's longitude and latitude coordinates

 

Steps to obtain coordinates:

• Open Google Maps in your web browser

• Search for the property address

• Right-click on the exact property location on the map

• The coordinates will appear at the top of the context menu (format: latitude, longitude)

• Copy these numbers

 

Steps to input coordinates:

• Go to the property record or sales instruction in your system

• Locate the "Longitude" field and enter the longitude value (the second number)

• Locate the "Latitude" field and enter the latitude value (the first number)

• Save the changes

 

Solution 3: Use Automatic Recalculation

 

Steps:

• Navigate to the sales instruction for the affected property

• Open the "Actions" menu

• Select "Recalculate Geo Location"

• Wait for the system to process

• Verify the location has been corrected

 

Important Notes

• Always try Solution 1 first, as incorrect address data is the most common cause

• Coordinates from Google Maps are in decimal format (e.g., 51.5074, -0.1278)

• After making changes, allow time for updates to sync with property portals

• If problems persist after trying all solutions, contact technical support